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Personal Data Protection Policy

I. General Provisions

  1. The controller of personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the "GDPR") is MARCUS TRADE, s.r.o., with its registered office at: Oravský Podzámok 132, 027 41 Oravský Podzámok, registered in the Commercial Register of the District Court Žilina, Section Sro, File No. 50819/L, Company ID: 44624310, Tax ID: 2022756802 (hereinafter referred to as the "Controller").
  2. The Controller’s contact details are:

Address: Oravský Podzámok 132, 027 41 Oravský Podzámok

Email: info@marcustrade.sk

Phone: +421 43 238 82 82

  1. Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, surname, identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
  2. The Controller has not appointed a Data Protection Officer.

II. Sources and Categories of Processed Personal Data

  1. The Controller processes personal data that you have provided or personal data obtained in connection with the fulfilment of your order.
  2. The Controller processes your identification and contact details and data necessary for the performance of the contract.

III. Legal Basis and Purpose of Processing Personal Data

  1. The legal basis for processing personal data is:
  • performance of the contract between you and the Controller pursuant to Article 6(1)(b) GDPR,
  • the legitimate interest of the Controller in direct marketing (in particular sending commercial offers and newsletters) pursuant to Article 6(1)(f) GDPR,
  • processing necessary for the performance of a contract to which the data subject is a party or for taking steps prior to entering into a contract at the request of the data subject.
  1. The purpose of processing personal data is:
  • to process your order and exercise the rights and obligations arising from the contractual relationship between you and the Controller; when placing an order, personal data necessary for successful processing (name, address, contact details) are required. Providing personal data is a necessary requirement for concluding and fulfilling the contract; without providing such data, the contract cannot be concluded or fulfilled by the Controller,
  • to send commercial offers and carry out other marketing activities.
  1. The Controller does not carry out automated individual decision-making within the meaning of Article 22 GDPR. You have provided your explicit consent to such processing where applicable.

IV. Data Retention Period

  1. The Controller stores personal data:
  • for the period necessary to exercise rights and obligations arising from the contractual relationship and to assert claims arising from such contractual relationships (for 15 years after termination of the contractual relationship),
  • until consent to processing for marketing purposes is withdrawn, but no longer than 3 years, where processing is based on consent.
  1. After the retention period expires, the Controller shall delete the personal data.

V. Recipients of Personal Data (Controller’s Subcontractors)

  1. Recipients of personal data are persons:
  • participating in the delivery of goods/services or processing payments under the contract,
  • providing services related to the operation of the e-shop and related services,
  • providing marketing services.
  1. The Controller does not intend to transfer personal data to a third country (outside the EU) or to an international organization.
  2. Services used for marketing and support:
  • Google Analytics – records cookies and website usage
  • Google Ads – records cookies and website usage
  • Google Shopping – review requests, records email if consent is given during the ordering process
  • Heureka – records purchase conversions and email for the “Verified by customers” service
  • Sklik – records cookies, website usage and purchase conversions

VI. Your Rights

  1. Under the conditions set out in the GDPR, you have:
  • the right of access to your personal data pursuant to Article 15 GDPR,
  • the right to rectification pursuant to Article 16 GDPR or restriction of processing pursuant to Article 18 GDPR,
  • the right to erasure pursuant to Article 17 GDPR,
  • the right to object to processing pursuant to Article 21 GDPR,
  • the right to data portability pursuant to Article 20 GDPR,
  • the right to withdraw consent to processing at any time in writing or electronically at the Controller’s address or email.
  1. You also have the right to lodge a complaint with the Data Protection Authority if you believe that your right to personal data protection has been violated.

VII. Personal Data Security Conditions

  1. The Controller declares that it has taken all appropriate technical and organizational measures to secure personal data.
  2. The Controller has implemented technical measures to secure data storage and paper archives, secure/encrypted website access, encryption of customer passwords in the database, regular system updates, and regular system backups.
  3. The Controller declares that only authorized persons have access to personal data.

VIII. Final Provisions

  1. By submitting an order through the online order form, you confirm that you are familiar with these personal data protection conditions and accept them in full.
  2. You agree to these conditions by checking the consent box via the online form.
  3. The Controller is entitled to amend these conditions. The new version will be published on the website and simultaneously sent to your email address provided to the Controller.

These conditions become effective on 25 May 2018.

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